Pat's Bridals - Wedding Gowns, Bridesmaids Dresses

This page is intended to answer some of the many questions Brides have when planning their wedding. We hope it will make you understand procedures and policies that most Bridal retailers adhere to. If you need any additional information, do nor hesitate to give us a call.

1) What does "special order" mean?
All dresses come in different colors and sizes. Sizes are available from size 4 to 40, for most designers. All salons have a sample of the dress, usually in a size 10. From that sample, any color that is offered can be ordered. Measurements are taken to determine the closest size to be ordered. Most dresses in the bridal lines run smaller than normal dresses, so sometimes larger sizes need to be ordered then are worn in everyday clothing. Alterations can then be done, for an additional charge for the seamstress’s work, to make all dresses fit as good as possibly.

2) How far in advance should dresses be ordered?
Once you’ve found the dress of your dreams. It’s never to early to order it. By ordering early you’re assured the dress will not be discontinued or increase in price. Most wedding gowns take from 12-16 weeks to be made and bridesmaids dresses take from 10-12 weeks. Rush orders can always be made for an additional charge. Be sure to allow enough time for fittings and alterations.

3) What is the return policy for special ordered dresses and what is the payment policy?
The bridal industry is very unique, since all dresses are made to order. Because of this there are no refunds, returns or cancellations are honored under any circumstance. "All sales are final" is a policy that all established bridal salons adhere to. ALL special orders required a 50% deposit before the order is placed and the balance is due when the dress comes into the store.

4) What about all the advertising on the Internet for discounts?
BRIDES BEWARE!!! Don’t shop on the Internet for your wedding attire. There have been many wedding horror stories of dresses bought at such a "bargain". Don’t be misled by many of theses sites offering such high discounts. Be sure the site is backed by a reputable store- one that has been established and in business for a long time. A lot of these so called "discount" sites are actually "middlemen" or unauthorized dealers and many are not sealing with the manufacturer directly. They actually could even be working out of their homes or from a P.O. box. Any problem that may arise, such as wrong sixes, variations in dye lots or even defective garments will not be able to be corrected. The huge discount you have received will result in a disaster! A quality dress deserves a reputable dealer. We at Pat’s Bridals pride ourselves in giving our customers peace of mind when ordering their gowns. Your wedding day is one of the most special days of your life- don’t cheapen the experience with a store or web site that doesn’t want to make it the most memorable day ever!!